Broken Apple #31 Custom lyrics not showing iOS 11.2 (fixed in 11.3)

When iOS 11.2 arrived I was still hoping it would fix some of the outstanding issues I was seeing since updating to iOS11.

Instead iOS 11.2 added another problem: music.app on iOS no longer showed any song lyrics. At first there was some glitchy workaround by dancing around the music.app menu structure and long-pressing a song and then if you were lucky the option for lyrics did show up. That problem got worse over the 11.2.x releases up until 11.2.6 no longer showed any song lyrics at all and no workaround doing anything.

The Apple Discussion Custom lyrics not showing iOS 11.2 has over 1100 users also affected by this issue as of april 2018.

Good news: iOS 11.3 fixes this problem. I hope Apple adds this element to the list of things to check for QA before releasing an iOS update.

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Broken Apple #30 Apple killing Server.app

It’s fascinating to what degree Apple, on a regular basis, manages to break essential functionality for users. An example would be local contact & calendar sync from macOS to iOS which they removed in 10.9 and then added again in 10.9.2.

Now someone at marketing at Apple thought it would be wise, to just kill all core functinoality of Server.app.

apple killing server app

„This Fall, Apple plans to cease bundling the open source services (Calendar Server, Contacts Server, Messages Server, Mail Server, DNS, DHCP, VPN Server, and Websites) in macOS Server“

rly

Sorry, but I want my money back.

Thinking of switching to Nextcloud. What do others think – what’s a good CardDAV / CalDAV alternative?

 

Broken Apple #29 CardDAV & CalDAV not working after iOS device restore from iTunes backup

After restoring an iPhone from an iTunes backup CardDAV & CalDAV were no longer working. What solved the problem: Settings > Accounts & Passwords – remove both CardDAV and CalDAV and create new entries for both. After that iOS asked about the self-created certificate as expected and CardDAV and CalDAV are again working.

Thought I’d share this, since others may run into a similar situation.

Broken Apple #28: Apple entfernt Bewertungssystem für macOS 10.12 Sierra im MacAppStore

OS X ist tot, lang lebe macOS.

So oder so ähnlich stellt sich Apple das renaming seines Betriebssystems vor. Kundenbewertungen sind vor allem dann wichtig, wenn ein neues Betriebssystem auf den Markt kommt.

Doch genau dieses Bewertungssystem hat Apple aktuell deaktiviert und zwar für genau eine einzige Software: macOS Sierra.

Wie immer ist von Apple keine Stellungnahme erhältlich. Auf Nachfrage wird das Problem bestätig ohne weiteren Kommentar. Das Problem ist seit dem 22.09.2016 gemeldet und auch an Apples Techniker durchgeleitet.

Heute werden in der Übersicht gar keine Bewertungs-Sterne angezeigt, gestern wurden im deutschen Store 100 Bewertungen mit im Durchschnitt 4 1/2 Sternen angezeigt. Weder gestern noch heute waren allerdings auf der Detailseite zu macOS Sierra irgendwelche Bewertungen zu finden. Eine Möglichkeit Bewertungen abzugeben fehlte ebenfalls.

Das hier ein Missgeschick vorliegt, halte ich für unwahrscheinlich. Dazu ist Sierra für Apple aktuell zu wichtig. Also muss man von Absicht ausgehen. Und wenn ein Hersteller für seine derzeit wichtigste Software das für andere obligatorische Bewertungssystem deaktiviert, weiß man auch was die Stunde geschlagen hat.

Sehr enttäuschend von Apples Seite.

sierra-in-the-mas

sierra-no-rating-system

day-one-ratings

Broken Apple #28 Fritz!App Fon + Bose Soundlink Mini II

Heute trägt Apple keine Schuld. Ob AVM oder Bose hier nachbessern müssen ist noch zu klären. Es geht um das Zusammenspiel von

  • Bose SoundLink Mini II Bluetooth Speaker [1]
  • Fritz!App Fon v3.0.1 unter iOS [2]

Das Bose Bluetooth Mini II fungiert als Lautsprecher und eignet sich, dank integriertem Mikrofon, auch als Freisprech-Einrichtung bei Telefonaten. Von iOS wird das Gerät erkannt und bei Telefonaten über Facetime oder die native Telefonie-App klappt es auch mit der Freisprechfunktion.

Die Fritz!App Fon von AVM (der Fritz!Box Hersteller aus Berlin) kann Telefonate vom Android- oder iOS-Gerät führen. Der Witz daran ist, dass dann das Mobilgerät als Festnetz-Telefon agieren kann. Also wenn beim Telefonvertrag kostenlose Festnetz-Telefonie enthalten ist, kann man so z.B. das iPhone genau dafür verwenden. Telefoniert wird dann von der Fritzbox aus über IP-Telefonie, also WLAN-Verbindung (oder 3G/4G/LTE) zum iPhone.

Bose SoundLink Mini II.png

Das Problem

Fritz!App Fon in Version 3.0.1 schafft es nicht, eine Verbindung zum Bose SoundLink herzustellen. In der Auswahl der Tonausgabe taucht das Bluetooth Gerät zwar auf, bei Anwahl hüpft die App allerdings sofort auf die Default iOS Tonausgabe zurück.

Das ist ganz klar ein Bug der AVM Software, da es mit Facetime und nativer Telefonie-App problemlos funktioniert.

AVM: Bitte hier nachbessern. Es gibt bestimmt einen Mitarbeiter in eurem Haus, der der Entwicklungs-Abteilung sein Bose SoundLink für eine Woche leiht.

Feedback

Habt ihr es geschafft, die Fritz!App Fon mit dem Bose SoundLink zu betreiben? Falls nicht, schreibt in den Kommentaren und – ganz wichtig – gebt Feedback an AVM, damit die Firma versteht, dass hier ein Fehler in ihrer Software ist.

[1] Bose Website for Soundlink Mini II
[2] iTunes Store link to Fritz!App Fon

Broken Apple #27 – iOS 8.4 kills Home Sharing without telling users

There’s two things, Apple is really good at: 1. Making money and 2. Breaking existing functionality and workflows without informing customers.

We’ve seen this time over time and it is astonishing, Apple doesn’t take more heat from its customers. In OS X e.g., suddenly offline syncing of contacts and calendar data was gone. Users were forced into the insecure and privacy corroding cloud or use workarounds like setting up OS X server software which costs 19,99€. Functionality has returned after a fight, but oh boy was that annoying to deal with and unnecessary in the first place.

iTunes 12 Home Sharing

So, Apple did it again!

Home Sharing, a feature allowing users to share access to an iTunes library and stream that content to all iOS devices on the same WiFi, has been removed from iOS 8.4 without notice. Apple always misses the opportunity to be upfront about such things and inform users of changes in the release notes, where such things belong. While this is not the end of the world, it leaves users with a broken setup, scratching their head, why the f*** Apple just killed a great feature without telling them.

29$ Workaround

The Apple Remote.app allows you to control various iTunes libraries residing on OS X. But how do you stream the sound to your iOS device? You can buy Airfoil for your mac and then install the free Airfoil Speakers Touch iOS app (which has not been updated since 2012). This workaround is expensive, annoying to use, but it works.

Provide feedback to Apple!

If you are as annoyed as I am or have another workaround you’d like to share, do let me know in the comments. And as always: make sure to let Apple know that this move was a bad idea by sending them the following text:

Dear Apple,

I was really looking forward to the iOS 8.4 update. But after installing I discovered, that Home Sharing functionality was just gone. This is unacceptable. Whenever you do kill functionality, please do let users know, what will be missing, when they install a software update. iOS and OS X updates have become a big gamble – you never know what workflow will be broken or what key feature will be missing.

I urge you, to re-implement Home Sharing, since that is extremely useful functionality and I am severely missing it!

Thanks for listening to your customers!

Regards,

Broken Apple #26 – Bookmark syncing between OS X 10.10 and iOS 8 without iCloud (not possible)

I didn’t write an article for a long time because live was filled with other things. But this problem has been nagging me for a long time. So let’s go.

Apple and Privacy

On 13th feb 2015 Tim Cook held an impressive speech at the cybersecurity summit and called privacy a ‘life and death’ issue and warned of the “dire consequences” in sacrificing the right to privacy. It was an impressive speech and who could disagree? Great job, Tim!

So how can I sync bookmarks between OS X, Apples desktop operating system, and iOS, it’s mobile counterpart for iPhone and iPad in the year 2015? Apple’s answer to this question is „Use the iCloud“.

Cloud security

Before the Snowden revelations people called me paranoid, now no longer. And we have more than enough proove that using Cloud services leads to situations, in which you loose control over your data. I don’t want to go into too many details, but just give some thought to the question, under which jurisdiction your data is stored, and if you are aware of all the locations, the servers of the various Cloud-Services like Dropbox, iCloud, oneDrive, to name a few, are located in. Are you fully aware of the data protection laws of all those countries? Are you even able to find out, where exactly the servers are? Maybe servers exist in more than one country. To which exact server are you talking, when using your Cloud service?

Let’s ask some more questions: who has access to those servers? What if state agencies request access? Will the company give access or not? Under which circumstances will access be granted? Will they give out all data they store about you? Will you be informed? How can you control, who has access? Very simple: You can’t.

Bookmarks

Bookmarks may seem like a trivial thing to give out of your hands. But if you actually spend some time thinking about it, they are comparable with a unique fingerprint. How many people in the world do you think exist, who have an identical bookmark structure? Also the more you have, the uniquer your bookmark folder becomes. Think of it as some form of digital fingerprint. By now maybe it becomes clearer, why Apple is so keen on getting customers to load as much data as possible into the iCloud. I won’t start about Photo-Upload and worldwide capabilities of facial recognition all over the place.

The above and other reasons, which would make this post much longer than it intended to be, lead me to the conclusion, that in my live, there is no cloud services. I have to say regarding the developments in the last two years, I’m pretty happy with that decision. Also I don’t feel left out or that I’d be missing anything. Life is great.

Local sync to the rescue

After discovering in shock that Apple killed local USB sync for Calendar and Contact data in OS X 10.9 (they added that functionality back in 10.9.2) it turns out that OS X 10.10 Yosemity and iTunes 12 do not offer any option, to locally sync bookmarks between your desktop computer and your mobile machinery. Just to be clear what we are discussing here, a bookmark sync is a rather trivial thing. The fact that today you can easily import and export all your bookmarks from one browser to the other, shows how simple this is. It can be done via an html file. That’s all. But one of the richest companies in the world is not able to offer this functionality to it’s customers?

Let’s give Apple a call

First off, Apple records all calls. If you inform them, that you will do the same, they hang up. Which is an interesting start and shows the disparity of how Apple sees it’s rights and it’s customer rights. You have none but must accept their rules. A senior Apple advisor, whom I’m not allowed to cite, informs me that there is no option to locally (USB or WLAN) sync bookmarks between the two operating systems. But he has a solution ready: download and install iTunes 10.

Back to reality: iTunes 10 could not be installed on 10.10. It also could not be installed on 10.9. It did install on 10.8. All this was information not given by the Apple Advisor. Then I connect my iPhone to OS X 10.8 with iTunes 10.3.1 and get a load of error messages. Concluding with an error message that iTunes 11.2 is required to sync with this iPhone. But iTunes 10 is the last version, able to locally sync bookmarks.

iTunes 11 required

It just works – No it doesn’t just work!

So here I am highly frustrated, wishing, I had bought a Jolla, Ubuntu or Mozilla phone with a more open approach, not forcing me into services, which I am not going to use.

If a solution to this problem exists, please let me know in the comments and if you are as annoyed by this as me, please do get in touch with Apple and let them know, that you want local sync for your bookmarks. I’m baffled at the people celebrating this decrease in core functionality as progress. SpinDoctors at work.

Oh … and Apple, it’s time to put your functionality where your mouth is.